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Performance Management for People
Our Easy Performance Management for People system achieves administrative efficiency through a simple online delivery of the traditional performance planning and review process. The program facilitates the agreement of performance plans with employees at the start of each review cycle. Then, at the end of the cycle, both the supervisor and employee can document online the outcomes achieved. Reports are available at the individual employee level as well as organisational completion progress. The system also has skills recognition, learning and development and coaching modules.
Performance Management for Athletes
Our Performance Management for Athletes allows coaches and team managers to agree performance goals with athletes at the start of a training cycle. Typically, the athletes maintain the system on a day-to-day basis and the Coach uses the system to coordinate program management. Trainers and mentors in the program can also enter their comments. Athletes record their training inputs and their results combining both the achievement of their performance goals and the behaviours they demonstrated as they went about achieving those results. The system also has skills recognition, learning, development and coaching modules.
Performance Management for Business
Our Easy Performance Management for Business system allows you to set and then review outcomes for each individual business unit. Agreed performance plans are documented at the start of the financial cycle. Progress reviews are documented and include how the business unit has contributed to the business’s success and how well they have complied with key behaviours important to the organisation. Reports are available at the individual business unit and organisational level. The system also has an action plan function to document implementation steps.
Competency Assessment Management
Our Competency Assessment Management system provides a simple framework to effectively co-ordinate learning initiatives with competency assessment, whilst delivering enhanced assessor / trainer / learner communication. On-the-job training and assessment are linked through an online documentation framework. The competency framework supports the national standards. Status reviews are easily facilitated through a reporting and export facility. The system can be used by both RTOs and in-house where a structured approach to the management of competencies is required.
Project Reporter
Our Project Reporter application provides a simple structure to manage the planning and implementation of projects. This system allows you to set project goals and define project activities and tasks. PDF reporting allows for allocating responsibilities to task owners and progress follow-up. The reports show both the percentage completion on the tasks in the project and overall effectiveness of the project. This is not typical project management software with complexities and interdependencies, but rather a simple tool to give your organisation control over projects.
Surveys for Improved Service Delivery
Our Surveys For Improved Customer Service provide organisations with a simple mechanism for assessing their service delivery using a structured observation and reporting process. Strengths and weaknesses of your service delivery can be easily documented and reported upon. The program uniquely allows for the business unit to self-assess its own performance and then compare its view with that of an independent assessor. The system is suitable for either in-house use or independent surveying by an external mystery shopping provider.
Surveys for Improved Employee Satisfaction
Our Surveys For Improved Employee Satisfaction allow organisations to easily request, receive and review opinions and perceptions from their team members. The implementation of programs to improve employee satisfaction levels will provide an excellent return on investment in every organisation’s most valuable resource. This simple to use online tool provides a straight forward format to identify the hot-buttons in need of change to maintain an employer of choice status.
Surveys for Learning Needs Analysis
Our Surveys For Learning Needs Analysis provides organisations with a simple online mechanism for assessing organisational competence levels across any spectrum of learning requirements. Supervisors and team members can quickly and independently document competency ratings on consistent competency outcomes. Competencies can be weighted in relation to their importance to an individual’s actual role so competency scoring has more specific relevance. PDF reporting provides a hard copy document to guide the planning of future training programs that will address any areas of need.
Selection Management
Our Online Recruitment Management system provides those involved in recruiting with a criterion-based structure to support consistency in their selection process. Assessment instruments are nominated for each individual position so consistent recruiting procedures can be followed within one organisation. Following this process ensures that candidates can be objectively evaluated one-to-the-other against the pre-determined selection criteria. Hard copy PDF printouts on each candidate provide an interview agenda. The online feature ensures that interviewers in different geographical locations can access candidate information through the internet.
Business Systems Checklists
Our Online Business System Management program is an essential tool for organisations that wish to measure the performance of a specific business unit’s goals or its success in implementing a variety of system elements. A checklist is prepared for each individual business unit (or a common checklist can be used across a group of common business units). The business unit manager and the independent reviewer assess and document the actual results across each goal. Reporting across a group of common business units can then be completed.
Sales Management
Our Sales Management system is useful for
managing exiting clients and for managing
the progress of prospects through the sales
process. Then, when the prospects become
clients, their profile data is already in the
system. The application is database driven,
with friendly user interfaces to record
demographic data, product listings,
wholesaler relationships and territory
management. You can export the database
tables to Excel for targeted marketing
programs or business analysis.
